Help & FAQs

Jellybook lists 3,244 Jellycat designs, going back to 2003. Of those, 627 are current and 2,617 are retired. Jellycat doesn't keep a public archive of every past design, so we keep adding older ones as we find them.

Browse every Jellycat

Look it up on Jellybook. Every Jellycat page tells you whether it's current, retired or coming soon, and when it retired if we know. Retired simply means Jellycat doesn't make it any more, and coming soon means it's a new release you can't collect just yet. So far we've got info on 2,617 retired Jellycats.

See every retired Jellycat

Every Jellycat page shows its release date in as much detail as we can: a year, a month or an exact day. Some designs came out in different sizes in different years, so each size has its own date. You can also browse everything released in a particular year.

Browse Jellycats by release year

The quickest way is Identify in the Jellybook app. Take a photo of your Jellycat, or pick one from your photos, and it shows the three closest matches from the catalogue, retired ones included. If it still has its tag, you can also search Jellybook for the name or the product code (SKU) on the tag. Or browse by category, size and release year, and compare the photos.

How to identify a Jellycat

Take a photo of it with Identify in the Jellybook app, and it shows you the three closest matches from the catalogue. No app to hand? Browse the catalogue on the web by category, size and release year, and compare the photos.

What Jellycat is this?

Yes. Identify searches the retired Jellycats in our catalogue too, so a photo is usually the quickest way. You can also browse every retired Jellycat on the web. Jellycat doesn't keep a public archive of every Jellycat it has made, so we keep adding older ones as we find them.

Identify a retired Jellycat

From smallest to largest, Jellycat sizes are Baby, Tiny, Little, Small, Medium, Original, Large, Big, Huge, Really Big, Giant and Really Really Big. Not every design comes in every size, and each Jellycat page lists the measurements for its sizes.

Browse Jellycats by size

We're a little biased, but we think it's Jellybook. It's a free app for iPhone and iPad, with a web version too, made just for Jellycat collectors. It covers 3,244 designs, retired ones included, and lets you identify a Jellycat from a photo, track which sizes you own, add your own photos, keep a wishlist and share cards of your collection.

Get Jellybook on the App Store

Not yet. Jellybook is an iPhone and iPad app for now, but the website works in any browser, including on Android phones.

Use Jellybook on the web

No. Jellybook is an independent app and isn't affiliated with, associated with or endorsed by Jellycat. Jellycat names and product images are trademarks of their owners. We're collectors who wanted a better way to track our Jellycats.

Find a Jellycat in the catalogue and tap the add button on its card. Pick a size, then add the date you bought it, the price you paid and any notes. Recording what you paid lets Jellybook estimate your collection's current value and track how it changes over time.

Open Identify from the Explore or Community tab, then take a photo of a Jellycat or choose one from your photos. Jellybook shows the three closest matches from the catalogue, and one tap adds the right one to your collection or wishlist. The first time you use it, the app asks before sending your photo, and it always removes the photo's location. We don't keep your photo on our servers. You get 3 identifies a month for free, and Jellybook Pro gives you up to 100.

How Identify handles your photos

Tap the heart on any Jellycat to save it to your wishlist. When you're ready to add one to your collection, swipe right on it or use the menu.

The Jellywall is where you share photos of your Jellycats with other collectors. You can add a caption, like other people's photos and report anything that doesn't belong. The first time you post, we'll ask you to accept the photo sharing terms.

Yes. Every account gets a public profile at myjellybook.com/profile/yourusername. Tap the share button on the Profile tab to send the link to anyone. Visitors can see your bio and how many Jellycats are in your collection and wishlist.

Yes. Your collection and wishlist are saved to the cloud automatically. Sign in on a new device and everything will be there waiting. You can also pull to refresh any time to load the latest changes.

Yes. Browsing the catalogue is free, and you can track up to 20 Jellycats, wishlist up to 20 more and identify 3 Jellycats a month from a photo without paying. Jellybook Pro removes the collection and wishlist limits, gives you up to 100 identifies a month and costs $2.99 a week, $5.99 a month, or $59.99 once for lifetime. Those are US prices, and the App Store shows you the price where you live. You can upgrade from the Profile tab.

For the first couple of days after our launch, a bug meant some Pro purchases weren't switched on automatically. It only affected a handful of people, and we're really sorry! It's all fixed now. If you've paid but don't have Pro yet, open the app, go to Profile, then Settings, and tap Restore Purchases. That switches your purchase on straight away. Still stuck? Email us and we'll sort it out.

Email hello@myjellybook.com

Jellybook Pro is billed through Apple, so you manage it in your iPhone's settings rather than in the app. Open Settings, tap your name at the top, then Subscriptions, choose Jellybook and tap Cancel. You'll keep Pro until the end of the period you've paid for.

Sign up with an email address and password, or use Sign in with Apple to skip the form. Forgotten your password? Tap Forgot Password on the sign in screen and we'll email you a reset link.

You can delete your account any time from the Profile tab. This permanently removes your collection, wishlist, photos and profile, as set out in our Privacy Policy. If you run into trouble, email us and we'll sort it out.

Read our Privacy Policy